Major suckage

I’m afflicted with sub-par mail services yet again. I imagine the thinking at dreamhost went something like this:

  1. Moore’s law! Free software!
  2. ????
  3. Profits!

My suggestions for 2: sufficient quantities of employees who know what they’re doing.

Because, you know, the underpants gnomes they’re relying on to run things now things just aren’t up to it.

6 Comments

  1. Posted August 22, 2006 at 8:52 am | Permalink

    I’ve been thinking that the mail service was fine - no major problems. Then, while repairing my wife’s desktop and importing her old mail to the new directory I found she’s been getting traffic from a dreamhost hosted mail list that I have not been. We’re both on the list so what the hey?

  2. Posted August 22, 2006 at 9:35 am | Permalink

    Dude, I dunno.

    When my email’s working, those among my clients who use dreamhost are yelling that theirs isn’t (I just finished moving one customer who had the crazy notion that the ability to send and receive email was important to their business over to another provider). When things are working well for me, I’m waiting 30 seconds for each IMAP response - which seems to mean it takes 90 seconds just to check a mailbox - and when they’re not, IMAP connections are being dropped right and left. Additionally, I’ve started using the junk mail filter, which requires some occasional webmail access - and of course find it takes six minutes just to open my webmail, these days.

    But I did notice that everything’s really nice and fast at 3AM. Which makes sense, if you think about it - that’s when tech support receives your complaints, checks out your mailbox, and helpfully reports “Everything looks OK to me.”

    We’ll see what this hardware swap accomplishes.

  3. jmd
    Posted August 22, 2006 at 2:03 pm | Permalink

    I have to say over the last few days I’m getting 10X the spam I used .

  4. Posted August 22, 2006 at 2:15 pm | Permalink

    10X the spam

    Unrelated, I think. I’m barely getting any at my archenemy address, and get tremendous amounts at the address I used when posting on the A-list. I doubt it’s a conincidence.

    I can turn on junk mail filtering if you’d like, but you’ll need to manage your settings via the webmail interface, and you’ll need to go there to look in the spam folder that will be added to it, in order to rescue any false positives…

  5. Posted August 22, 2006 at 3:20 pm | Permalink

    We have a colo server, just _sitting_ there waiting for me to get some time. The biggest impediment is that after moving the stuff _to_ the box all of a sudden Joe and myself are responsible for all the stuff we’re relying on DH to do.

    Granted we could be more responsive but neither one of us have a lot of excess time to spend playing ’system admin’ for Liftport right now. Damn my family for needing to eat, damn them!

    Cheap and good enough continue to win the day.

  6. Posted August 22, 2006 at 5:24 pm | Permalink

    Cheap and good enough continue to win the day.

    I like the price, too - but I liked the services better from 2000-2005. Things do seem to be looking up, though.

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  1. By archenemy blog » Major suckage, revisted on September 12, 2006 at 4:14 pm

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